The return label doesn't work, what should I do?

For DHL shipments, it's essential to return the package to a DHL drop-off point, which you can find via the DHL locator. Packages dropped off at locations other than those listed on the DHL locator may not be accepted, and the return label may not work. If you are using the correct drop-off point and still encountering issues, please contact our Customer service team directly.

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