Your return label will be sent to your email once you've followed the instructions on our return page. It might take a few moments to arrive, so please also check your spam or junk folder just in case. If you haven't received the return label after following the instructions, please don't hesitate to contact our Customer service team.
Articles in this section
- How do I send an item in return?
- How can I exchange a product?
- Where is my return label?
- If one item from my order is not fitting. Do I have to send all items back?
- I received a free gift in my order, but the product I ordered does not fit. Do I have to send back the complete order, including the free gift?
- Do(es) the product(s) have to be returned in the original packaging?
- I need to send back items from multiple order to you. Can I ship everything back in one box?
- Can I return a product in a store?
- The return label doesn't work, what should I do?
- I already proceeded with a return for an order. Can I still return another item from this order later on?