If one item in your order does not fit, you only need to return that specific item. The items that fit you can keep and enjoy. To initiate the return for the item that doesn't fit, simply follow the instructions on how to return.
Articles in this section
- How do I send an item in return?
- How can I exchange a product?
- Where is my return label?
- If one item from my order is not fitting. Do I have to send all items back?
- I received a free gift in my order, but the product I ordered does not fit. Do I have to send back the complete order, including the free gift?
- Do(es) the product(s) have to be returned in the original packaging?
- I need to send back items from multiple order to you. Can I ship everything back in one box?
- Can I return a product in a store?
- The return label doesn't work, what should I do?
- I already proceeded with a return for an order. Can I still return another item from this order later on?