We are unable to offer redelivery for missed packages. If a delivery is missed, the package will be returned to us. Please be aware that uncollected packages that are sent back unannounced may incur a charge for return shipping. We encourage you to track your package and ensure someone is available to receive it.
Articles in this section
- What is the standard shipping & delivery time for my package?
- Do you ship internationally?
- How do I track my order?
- If I miss the delivery of my package, can I book redelivery?
- If I need my order by a certain date, can you make sure I have it before that date?
- I have not received my package and it has been returned to your warehouse. What should I do?